TA的每日心情 | 开心 2014-1-11 00:20 |
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签到天数: 38 天 [LV.5]常住居民I
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发表于 2019-5-22 14:07:37
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今天读HBR看到的:
如何向比你位高权重的人表达不同意见
https://hbr.org/2016/03/how-to-disagree-with-someone-more-powerful-than-you?utm_campaign=hbr&utm_source=linkedin&utm_medium=social
Do:
Explain that you have a different opinion and ask if you can voice it.
Restate the original point of view or decision so it’s clear you understand it.
Speak slowly — talking in an even tone calms you and the other person down.
Don’t:
Assume that disagreeing is going to damage your relationship or career — the consequences are often less dramatic than we think.
State your opinions as facts; simply express your point of view and be open to dialogue.
Use judgment words, such as “hasty,” “foolish,” or “wrong,” that might upset or incite your counterpart.
应:
- 解释你有不同见解并需要询问是否有权限发表
- 复述基本观点或者基本意见,确认你已经理解其本义
- 放慢语速——用平稳语速来使自己和他人都能足够耐心
不应:
- 假设不同意见将影响人际关系或者职业发展——通常这种影响显著小于我们的猜测
- 将自己的观点当成事实;简单表达观点并愿意沟通
- 使用标签,诸如“鲁莽”、“愚蠢”、“错误”等足以影响或刺激对方情绪的定论词
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